Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on domain. It is designed to ensure transparency and fairness while providing maximum legal protection to fujoxufus in accordance with applicable laws and regulations in Portugal.

Scope and Applicability

This policy applies to all transactions conducted through domain. By making a purchase, you agree to be bound by the terms of this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from domain.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Product: Any item or service offered for sale on domain.
  • User: Any individual or entity that accesses or uses domain.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • The product is defective or not as described.
  • The product was not delivered within the specified time frame.
  • The user has changed their mind within 14 days of receiving the product, provided the product is unopened and in its original packaging.

2. Refund Request Process

To request a refund, users must:

  1. Contact fujoxufus within the applicable refund period via email at contact@fujoxufus.sbs or by phone at +351 910 450-2661.
  2. Provide proof of purchase, including order number and transaction details.
  3. Return the product to the address specified by fujoxufus within 14 days of receiving the refund approval.

3. Refund Processing Time

Refunds will be processed within 14 business days of receiving the returned product or the refund request, whichever is applicable. The refund will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once they have been accessed or downloaded.
  • Gift cards or promotional items.

User Rights and Obligations

Users are entitled to request refunds in accordance with this policy. Users must ensure that they provide accurate information when making a refund request and comply with the return process outlined above. Failure to comply may result in the denial of the refund request.

Limitations and Disclaimers

fujoxufus reserves the right to refuse a refund if the request does not comply with this policy. In no event shall fujoxufus be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products purchased through domain.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Users have the right to access, rectify, or delete their personal data at any time.

Changes to Policy

fujoxufus reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: fujoxufus
Phone: +351 910 450-2661
Email: contact@fujoxufus.sbs
Address: **Lisbon Business Hub,** Avenida da Liberdade, 123, Floor 5, Office 501, Lisbon, 1250-140, Portugal.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.